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Stop losing service requests in missed calls and scattered messages.

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Termivia helps heating, repair and installation teams collect the

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information they need, in one organized conversation.

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Alex needs an air-conditioning repair. A configured Service Flow asks

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what service is needed and what is going wrong. The customer describes

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the problem in their own words.

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The conversation collects an address, a preferred appointment time and

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contact information. No missed detail on a sticky note, and no need to

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ask the same questions again.

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The team opens the structured request in Termivia and reviews the

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customer’s answers. The issue, location and contact details stay

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connected, ready for a person to take the next step.

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Mark an eligible request ready for scheduling and organize work by area.

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Your team plans the visit. A customer’s preferred time is not an

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automatic booking confirmation.

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From the first enquiry to a request your team can act on, keep the next

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step visible. Spend less time chasing details and more time helping

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customers. Try Termivia.