Termivia Voice · pilot

Every call deserves an answer.

Meet the AI voice assistant that speaks with callers, gathers important details and leaves them ready for your team to review.

Pilot activation by arrangement. Currently: one concurrent call, up to 5 minutes per call.

INCOMING CALL EXAMPLE

Termivia Voice

“Hello, how can I help you?”

A conversation tailored to your business

AFTER THE CALL

Details in one place.

The assistant asks for the information you need and reads it back for the caller to confirm.

EnquiryBoiler inspection
LocationOsijek
StatusFor team review
Illustrative example, not a real call.

01Talks to callersCollects details using a configured flow.

02Checks the detailsReads a summary and asks the caller to confirm.

03Leaves context for your teamPhone conversations are available for review.

How it works

From a phone call to information your team can use.

The assistant follows a flow tailored to your business, while your team remains responsible for review and follow-up.

  1. 01

    A customer calls

    The call arrives at a connected phone number.

  2. 02

    The assistant talks

    It asks questions using the selected flow and gathers the necessary details.

  3. 03

    The caller confirms

    The assistant reads back details and allows corrections before confirmation.

  4. 04

    Your team reviews

    Call details and status remain available in Termivia for follow-up.

One Termivia. Three plans.

Your calls and tools in one plan.

Monthly plans bring the voice assistant and Termivia's existing tools together. Voice activation and number assignment are arranged with our team.

TERMIVIA

Starter

A clear start for a small team.

€49 / mo.

Included in your plan

  • 150 voice assistant minutes / month
  • 30 AI conversations / month
  • 3 PDF documents
  • 10 MB total PDF storage
  • A number in your region to forward calls to

Indicative extra minute: €0.25

Choose Starter
TERMIVIA

Pro

For teams with more enquiries.

€179 / mo.

Included in your plan

  • 900 voice assistant minutes / month
  • 500 AI conversations / month
  • 30 PDF documents
  • 150 MB total PDF storage
  • A number in your region to forward calls to

Indicative extra minute: €0.20

Choose Pro

Voice is in pilot: one concurrent call across the system and up to 5 minutes per call. Your team should review collected details; automatic notifications and work orders are not yet part of the pilot. Voice activation and number assignment are arranged with our team. Existing subscriptions retain their prices. Up to 10 AI responses per conversation and 15 MB per PDF, within your plan storage limit.

Inside Termivia

The workspace behind every well-handled request.

Focused tools for the moments between receiving a message and arriving at the customer’s door.

01

Service Requests + Conversations

Keep the request status beside the real conversation history, including linked replies and message outcomes.

Marina K.Boiler inspection · NewIvan P.Air-conditioning · PlannedStudio FormaInstallation · Waiting
Today, 09:18

Tuesday morning works. Thank you.

Reply linked to appointment offer
02

Area Planner

Group eligible requests by place, review the order and set individual visit times.

09:0010:3012:00
03

Contacts + Templates

Work with workspace contacts and clearly labelled HR/EN templates. Sending still follows consent and Meta approval rules.

HRPotvrda terminaMeta approvedENAppointment confirmationDraft
04

Flows + Analytics

Build controlled customer flows and review real request, appointment and message outcomes.

8Open requests
4Scheduled

A quick product overview

See Termivia in action.

From the first WhatsApp enquiry to a request ready for your team. See how a conversation becomes a clear next step.

Fictional example · English narration and embedded subtitles · No real messages sent

Open video directly1:17

Use cases

For the teams whose work starts with a conversation.

Termivia is built for service work that moves from enquiry to conversation, visit and follow-up—not for a single industry.

01

Heating and boiler service

Keep inspection, repair and follow-up requests visible from first contact to visit.

02

Air-conditioning teams

Organize seasonal demand and plan confirmed work by area.

03

Installers and maintenance crews

Carry customer context and address details into the daily plan.

04

Other appointment-based services

Use the same clear workflow whenever customers get in touch to arrange work.

Let's get started

An assistant that fits the way you work.

Tell us about the calls you receive and the information your team needs. Together we will see whether the pilot fits your business.

Get in touch
  1. 1
    We learn about your business

    We agree on the call scenario and questions.

  2. 2
    We prepare the assistant

    We set up the flow and check number availability.

  3. 3
    We test together

    We review the conversation and accuracy of collected details.

  4. 4
    We agree on the pilot

    We confirm the terms and choose a suitable plan.

FAQ

Good to know before you begin.

Is the voice assistant available immediately?

The assistant is in pilot. Activation, conversation flow and phone number availability are arranged individually.

Can the assistant make mistakes?

Yes. It asks callers to confirm collected details, and your team should review them before taking action.

How are minutes billed?

We count the actual time spent speaking with the assistant. Once the included minutes are used, new calls are unavailable until your plan renews or a top-up is agreed. A call may end when the remaining minutes run out.

Can I use my existing number?

Forwarding depends on your operator and number. Forwarding charges may be separate; we will check before activation.

What about WhatsApp and the other tools?

Termivia still includes requests, conversations, contacts, templates and planning. WhatsApp sending requires a verified account, eligible connected business assets, consent and Meta approvals where required; Meta may charge separately.

Let’s talk about your business

Give every call a good beginning.

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